Shipping policy

📦 Shipping Policy
Thank you for shopping with Commander Bed USA. We're committed to providing you with a smooth and transparent shopping experience. Below you'll find details about our shipping timelines, costs, and service areas.

🌍 Where We Ship
We currently ship to the following countries:
United States
Canada
Australia
United Kingdom
Finland 🇫🇮
Sweden 🇸🇪
Norway 🇳🇴
Denmark 🇩🇰
Germany 🇩🇪
Netherlands 🇳🇱
France 🇫🇷
Ireland 🇮🇪
Austria 🇦🇹
And most EU countries

If you don't see your country during checkout, feel free to contact us at contact@commanderbedusa.store.

⏱ Processing Time
Order processing time: 1–3 business days
You will receive a confirmation email with tracking information once your order has been shipped.

🚚 Estimated Delivery Times
Country    Estimated Delivery
USA, Canada    6–10 business days
Nordic Countries    6–15 business days
EU Countries    7–12 business days

⚠️ Please note: These are estimated delivery times. Actual delivery may vary due to customs processing, carrier delays, weather conditions, or holiday periods.

💶 Tracking
All orders are shipped with a tracking number.

📦 Order Tracking
Once your package ships, you'll receive an email containing your tracking number.
You can track your order anytime through our Track My Order page.

🌐 Customs & Import Taxes
Orders shipped to EU countries generally do not incur additional customs fees.
For non-EU countries (such as Norway, Switzerland, or the United Kingdom), import duties, taxes, or customs fees may apply. These charges are the responsibility of the customer.

❗ Delayed or Lost Shipments
If your order has not arrived within 20 business days after shipment, please contact us at contact@commanderbedusa.store with your order number. We'll investigate the issue and help resolve it as quickly as possible.

📬 Incorrect Shipping Address
Please make sure your shipping address is accurate before completing your order.
Commander Bed USA cannot be held responsible for orders delayed, lost, or undeliverable due to incorrect or incomplete shipping information provided at checkout.

🇺🇸 Military Addresses (APO/FPO/DPO)
We proudly ship to eligible APO, FPO, and DPO military addresses.
Please note that shipments to military addresses may require additional customs documentation and security screening, which can extend delivery times beyond our standard estimates. Delivery times vary depending on the destination and military postal operations.

🌎 Remote Areas & Extended Delivery Times
Deliveries to remote or hard-to-reach locations may require additional transit time.
Examples include, but are not limited to:
Greenland 🇬🇱
Iceland 🇮🇸
Faroe Islands 🇫🇴
Alaska (remote regions)
Hawaii (remote islands)
Northern Canada
Remote Australian regions and islands
Overseas territories and islands

Orders shipped to these locations may experience longer delivery times than our standard estimates due to carrier availability and local logistics.

🌍 Customs, Duties & Special Destinations
Some destinations require additional customs processing, import clearance, or security inspections.
Orders shipped to countries or regions such as:
Turkey 🇹🇷
United Arab Emirates 🇦🇪
Saudi Arabia 🇸🇦
Qatar 🇶🇦
Kuwait 🇰🇼
Bahrain 🇧🇭
Oman 🇴🇲
Jordan 🇯🇴
Israel 🇮🇱
Other Middle Eastern countries

may experience longer transit times and may be subject to import duties, VAT, customs fees, or other government charges. These fees are determined by the destination country's customs authorities and are the responsibility of the customer. Delivery may also be delayed due to customs inspections or local regulations.

🤝 Questions?
We're always happy to help.
Contact us anytime at contact@commanderbedusa.store.